Frequently Asked Questions

Which Foam Roller Is Best For A Beginner?

We recommend starting with our standard-density foam roller. It provides enough pressure to be effective without being overly intense for those new to myofascial release. As your muscles become accustomed to the pressure, you can transition to firmer or textured rollers.

How Do I Choose Between A Massage Ball And A Peanut Ball?

A single massage ball works well for targeting specific muscle knots in the shoulders, glutes, or feet. A peanut massage ball — shaped as two connected spheres — is designed to straddle the spine and address the muscles along either side of your back. If your focus is back stretching and relieving tension along the spine, the peanut shape is the better starting point. For isolated trigger points elsewhere, a round ball offers more direct pressure.

Which Resistance Bands Should I Start With?

Our fitness bands come in progressive tension levels, colour-coded from light to heavy. If you are new to resistance training or returning after a break, begin with the lightest band and focus on controlled repetitions. Once you can complete a full set without strain, move up to the next level. The bands pair well with stretching for beginners and safe exercises for knees, since they let you load muscles without placing direct stress on the joint.

How Long Does Delivery Take Within The UK?

Most orders are processed within 24 hours. Standard delivery typically takes 3 to 5 business days across the UK. We also offer expedited shipping options if you need your recovery tools sooner. You will receive a tracking number via email as soon as your order leaves our Bristol warehouse.

Do You Ship Outside The UK?

We currently fulfil orders from our Bristol warehouse for mainland UK addresses. If you are ordering from elsewhere, contact us at [email protected] before placing your order and we will confirm whether delivery is available to your location, along with any additional shipping cost. We do not dispatch orders to addresses we cannot track to a confirmed delivery point.

What Should I Do If My Order Arrives Damaged?

Inspect your parcel on arrival. If a foam roller, massage ball, or mat has been crushed or scuffed in transit, send a photo of the item and the packaging to [email protected] within 48 hours and we will arrange a replacement or refund. Do not dispose of the original packaging until we confirm — our courier may request it as part of the claim.

Can I Use These Tools If I Have A Pre-Existing Injury?

While our tools are designed for general recovery and mobility, they should be used with caution. We strongly recommend consulting with a qualified professional before starting a new routine if you have physical concerns. Always stop if you experience sharp discomfort and follow the guidelines provided in our mobility guide.

How Much Pressure Should I Apply When Foam Rolling?

Work with moderate pressure rather than forcing the roller into a sore area. A useful cue: if you instinctively hold your breath or brace against the sensation, ease off. Move slowly along the muscle belly — roughly one inch per second — and pause on any tight spot for 20 to 30 seconds before continuing. Foam rolling exercises work best when the muscle can relax under the roller, not when it is fighting it.

Are These Tools Suitable For Older Users?

Our mobility tools for seniors are selected with gentle pressure and simple handling in mind. Lighter-density rollers, softer massage balls, and lighter resistance bands let you relieve muscle tension and improve flexibility without forcing a range of motion your joints are not ready for. If balance or floor work is a concern, pair the tools with a sturdy chair or wall for support, and start with short sessions of five to ten minutes.